Privacy Policy

Last Updated: September 2023

This Privacy Policy describes how Grim Reliquary ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website www.grimreliquary.com (the "Site") and related services (collectively, the "Services"). By accessing or using the Services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

We may collect and process various types of information, including:

  • Personal Information: This may include your name, email address, shipping address, billing information, and phone number when you make a purchase or sign up for an account.
  • Usage Data: Shopify may collect information about your interactions with our Site and Services, such as your IP address, browser type, and browsing behaviour.
  • Payment Information: If you make a purchase, Shopify will collect payment information, including credit card details, to process your transactions securely.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect data about how you use our Site.

2. How We Use Your Information

We use your information for various purposes, including:

  • Providing and improving our Services.
  • Processing and fulfilling your orders.
  • Sending order updates and transaction-related communications.
  • Responding to your inquiries and customer service requests.
  • Analysing and improving the functionality and performance of our Site.
  • Personalizing your experience and offering tailored content.
  • Complying with legal and regulatory requirements.

3. Information Sharing

We may share your personal information with third parties for specific purposes, such as:

  • Service Providers: We may share your data with third-party service providers who help us deliver our Services, such as payment processors and shipping companies.
  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.

4. Your Choices

You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You can also opt out of certain communications or cookies. Please contact us at info@grimreliquary.com to exercise your rights.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@grimreliquary.com.